Here’s a polished FAQ page you can add directly to your website for Fox + Fawn Collective:

Frequently Asked Questions

General Questions

How can I contact Fox + Fawn Collective?

For all inquiries, please email us at:
foxfawncollectivews@gmail.com

We do our best to respond within 1–3 business days.

Where are you located?

Fox + Fawn Collective is an online boutique offering fun, trendy, and curated apparel and accessories based out of Raleigh NC.

How often do you restock items?

Many of our items are limited release or small batch styles. Restocks are not guaranteed unless specifically announced.

Shipping Questions

How long does shipping take?

Processing and shipping times may vary depending on order volume, preorder status, and carrier delays. Estimated turnaround times will be listed when applicable.

Do you offer preorder items?

Yes! Some items may be offered as preorder products.

By purchasing a preorder item, you agree to the turnaround time listed in the product description at checkout.

My package says delivered, but I can’t find it.

Once packages are transferred to the shipping carrier, Fox + Fawn Collective is not responsible for lost, stolen, or delayed parcels.

We recommend contacting your local post office or carrier directly for assistance.

What happens if I enter the wrong shipping address?

Customers are responsible for providing accurate shipping information at checkout. Additional shipping charges may apply if a package must be resent. PLEASE reach out to our customer service email above for address changes PRIOR to receiving a tracking number if possible.

Returns & Exchanges

What is your return policy?

All sales are final. We do not offer returns, refunds, or exchanges unless otherwise stated.

Can I cancel my order?

Orders cannot be canceled once they have been placed unless approved prior to processing.

What if my item arrives damaged?

If your order arrives damaged, please email us within a reasonable timeframe with photos of the item and packaging so we can review the issue.

Wholesale FAQs

Do you offer wholesale?

Yes! Fox + Fawn Collective offers wholesale opportunities for approved retailers and boutiques.

For wholesale inquiries, email:
foxfawncollectivews@gmail.com

What is your wholesale MOQ?

Our wholesale minimum order quantity (MOQ) is 3 units per style/design unless otherwise stated.

How is wholesale shipping calculated?

Wholesale shipping costs are based on package weight and destination.

What is your wholesale return policy?

Wholesale orders are final sale. Returns, exchanges, or cancellations are not permitted unless otherwise discussed and approved.

Are retailers allowed to discount products below MSRP?

No. Authorized retailers must maintain MSRP (manufacturer’s suggested retail price) or higher.

Retailers found advertising or selling below MSRP may have their wholesale privileges terminated.

How do I become an authorized retailer?

To become a wholesale partner, please contact us at foxfawncollectivews@gmail.com with your business information and resale details or fill out the wholesale application on the website!

Do you reserve the right to update policies?

Yes. Fox + Fawn Collective reserves the right to update policies at any time without notice.