Policies

Retail Policies – Fox + Fawn Collective

• All sales are final. No returns, refunds, or exchanges will be accepted unless otherwise stated.
• By purchasing a preorder item from Fox + Fawn Collective, you acknowledge and agree to the stated turnaround time listed on the product page.
• Preorder turnaround times are estimates and may vary slightly due to production or shipping delays.
• Fox + Fawn Collective is not responsible for parcels lost, stolen, delayed, or damaged during shipping once the package has been transferred to the shipping carrier.
• Customers are responsible for entering the correct shipping information at checkout. Orders shipped to incorrect addresses provided by the customer may require additional shipping fees for reshipment.
• Shipping timelines provided at checkout are estimates and are not guaranteed delivery dates.
• If an order arrives damaged, customers must contact Fox + Fawn Collective within a reasonable timeframe with photos of the damage for review.
• Policies are subject to change at any time without prior notice.